Hi, I'm Sayan, the developer behind Stamp Vault. Thanks for using the app! I'm here to help if you run into any issues.

Frequently Asked Questions

Q: How do I create a stamp? Tap the "+" button, select a photo from your library or take one with your camera, choose a frame style, add a name and optional tags, then save it to a collection.

Q: Can I change the frame on an existing stamp? Yes! Open the stamp detail view and tap the frame icon to pick a different frame style.

Q: How does iCloud Sync work? iCloud Sync is a Pro feature. When enabled, your stamps and collections are automatically backed up to your private iCloud account and sync across your Apple devices signed into the same Apple ID.

Q: I lost my stamps after reinstalling the app. Can I recover them? If you had iCloud Sync enabled before uninstalling, your stamps will restore automatically after reinstalling and enabling iCloud Sync again. Without iCloud Sync, stamps are stored locally and are removed when the app is deleted.

Q: How do I share a stamp? Open any stamp and tap the share button. You can share it as an image with other apps like WhatsApp, iMessage, Instagram, etc.

Q: What is a Stamp Pack (.stamp file)? A Stamp Pack is an exportable file containing a collection of stamps with their metadata. You can share Stamp Packs with friends, and they can import them into their own Stamp Vault app.

Q: How do I cancel my subscription? Go to Settings > Apple ID > Subscriptions on your iPhone, find Stamp Vault, and tap Cancel Subscription.

Q: How do I request a refund? Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund.

Contact

For any questions, bug reports, or feature requests, please reach out:

Email: [email protected]

I typically respond within 48 hours. Thank you for supporting Stamp Vault!